Terms & Conditions

Pocketalk Website Terms of Use (as of April 13, 2022)

The Pocketalk Website is a service for Pocketalk product users and users who use the Pocketalk Website and is a customer-only page provided on our website. Once you have a Pocketalk ID and create your own account, you can use various useful functions from the Pocketalk Website.

Article 1 Purpose

The Pocketalk Website Terms of Use stipulate the rules for using the services stipulated in Article 3 that Pocketalk Co., Ltd provides. Please note that this Terms of Use falls under the standard terms and conditions stipulated in Article 548-2 of the Civil Code, and you are deemed to have agreed to each provision of this Terms of Use when you obtain a Pocketalk ID and apply for your account registration. “Pocketalk Website Terms of Use” shall hereinafter be referred to as “Terms of Use,” “Pocketalk Co., Ltd.” as “the Company,” and “the services stipulated in Article 3” as “the Service,” respectively.

Article 2 Target Audience

On the Pocketalk Website, it’s possible to use the Services stipulated in the following article by obtaining a Pocketalk ID and registering your account or when the Company issues a Pocketalk ID for you in the given cases.

Article 3 Details of the Service

By acquiring a Pocketalk ID and registering your own account, you can use the services that accompany Pocketalk products, our subscription services, and other services such as providing discount information limited to those who have Pocketalk IDs.

Article 4 Application and Service Provision

After reviewing these Terms of Use in advance, customers shall obtain a Pocketalk ID by sending the necessary information from the website prescribed by the Company and apply for their account registration. Pocketalk ID is only available for one registration per person as a general rule. The Company will notify the customer of the Pocketalk ID and a password when it accepts the application when the Pocketalk ID application set forth in the preceding paragraph is complete. After this notice, we will begin to provide the Service. However, in addition to the cancellation clause of the use registration stipulated in Article 10 of this Agreement, the Company may not accept the application from the customer if it determines that there would be a significant technical or business hindrance.

Article 5 Changes in Registration Information

Customers who have obtained a Pocketalk ID and completed their account registration (hereinafter referred to as “users”) should promptly register the change by the method prescribed by our company if there is a change in the registered contents. The Company shall not be liable for any damage caused by the failure to register the change. In addition, as stipulated in Article 7, it is not possible to change the name by lending or transferring rights.

Article 6 Termination of Use Registration

Suppose the user wishes to terminate the use of this service. In that case, you can cancel your Pocketalk ID and your account registration by notifying us to that effect by the procedure from our prescribed website. You must notify us at least 8 days prior to your desired end of use. Alternatively, we will complete the cancellation procedure within 8 days (not counting the first day) from the date of receipt of the cancellation notification. The cancellation date shall be the date on which the cancellation procedure is completed. After canceling the Service, you will not be able to receive all Services provided to you and services that accompany Pocketalk products (support, warranty services, etc.). Even if the user terminates the use of this service, it is possible to apply again afterward. In that case, the Company will start providing the Service in accordance with Article 4 of this Terms of Use.

Article 7 Prohibition of Transfer of Rights, etc.

All or part of the rights and obligations under the use of this service and this Terms of Use may not be assigned, transferred, become the subject of ownership change, or offered as security by the User.

Article 8 Obligation to Manage Pocketalk ID and Password

The User shall be solely responsible for using and managing the Pocketalk ID and password (including the password registered by the User) granted to the User after registration and shall not allow use by third parties or lend or transfer them to a third party. If the User learns that their Pocketalk ID and password have been stolen or used by a third party, please contact us immediately and follow the instructions if we provide guidance.

Article 9 Disclaimer

We are solely responsible for the Services to the extent limited in accordance with the terms of this Terms of Use. The Company shall not be liable for any matters that we describe as we do not guarantee, we will not be responsible for, or that the customer is responsible for in each provision of this Terms of Use, regardless of default liability, tort liability, or other causes of liability. The Company shall not be liable for any transactions, communications, disputes, etc. arising between the customer and the third party in connection with the Service. The Company may use external systems to provide the Service. You may not be able to use the Service, if we become unable to use the external system, but we will not be liable for any damage caused to you as a result. Even if the Customer suffers damage in relation to the Service due to reasons attributable to the Company, the Company shall be liable only if the Company is willful or grossly negligent. In the case referred to in the preceding paragraph, the scope of liability incurred by the Company shall be limited to the price equivalent to the list price of the Pocketalk product that caused the damage to the Customer or the one-year usage fee of the Company’s subscription service. If any provision in this Terms of Use that exempts or limits the Company’s liability is deemed invalid or not effective under the Civil Code, Consumer Contract Act, or other laws and regulations, we are liable to compensate the User for any direct and real damages actually incurred.

Article 10 Cancellation of Use Registration

The Company may deny your application to register or cancel the qualification as a Pocketalk ID registrant even if the registration is already accepted without any notice if the customer falls under any of the following. In that case, we will notify you to your email address (as reported to us).

  • When the customer who applied does not exist
  • When the customer has received a revocation of the registration of Pocketalk ID pursuant to this article at the time of application
  • When the information necessary for registration is insufficient, such as false statements, errors, or omissions in the submitted items at the time of application
  • When any article of this Terms of Use is violated
  • When it is found that it is a group of organized crime groups, organized crime group members, companies and organizations related to organized crime groups, sokaiya, antisocial groups that masquerade social movements / political activities or special intelligence violent group, etc., or it has a relationship deemed to be facilitating or substantially involved in these persons or groups, or other antisocial forces
  • When the Company determines that the usage status of this service is not appropriate

Article 11 Interruption of Service

In the event of a failure, trouble, abnormality of the communication line, system failure, etc. of the equipment used by the Company, or when the Company deems it necessary, such as when it is unavoidable for the maintenance or construction of this service, the provision of this service may be suspended without prior notice.

Article 12 Revision or abolition of this Terms of Use

As well as to meet the general interests of the customer, the Company may change the contents, conditions and other contents of this Agreement within the scope of the purpose of the Service in accordance with the provisions of Article 548-4 of the Civil Code, if it is recognized that there are various changes in circumstances such as social conditions, economic conditions, changes in taxation, changes in laws and regulations, changes in actual conditions related to the Service, and other reasonable reasons. When the Company makes changes to this Terms of Use pursuant to the provisions of the preceding paragraph, the Company shall display the contents of the revised Terms of Use on the Company’s website or notify the customer by the method prescribed by the Company. The revised Terms of Use shall apply from the date after a reasonable period of time. If you do not wish to continue using the Service after this Terms of Use have been changed, you may request cancellation of the Service by the method prescribed by the Company until the date on which the revised Terms of Use as set forth in the preceding paragraph apply.

Article 13 Handling of Personal Information

We will handle your personal information appropriately in accordance with the Privacy Policy.

Article 14 Compliance with other Terms

Matters not stipulated in this Terms of Use shall be in accordance with the other terms and conditions stipulated by the Company.

Article 15 Agreement Jurisdictional Court

In the event of a dispute between the Company and the customer with respect to this Terms of Use, both parties shall resolve the matter in good faith. If it is difficult to resolve and the need for litigation arises, the Tokyo District Court shall be the exclusive court of jurisdiction for the first instance.

Article 16 Governing Law

The laws of Japan shall govern the interpretation and application of this Terms of Use.

Enactment of supplementary provisions: April 13, 2022